Shipping

Delivery service

Fulfilment of your order is managed by Sport Specials with delivery handled by DHL.

Orders placed before 12.00h are dispatched the same day on a 2-day service. Orders received after 12.00h are dispatched on the next working day – for example, if the order is placed on Friday it will be despatched on Monday.

PUBLIC HOLIDAYS

Orders placed on a public holiday will be dispatched the next working day. If the 2-day delivery date falls on a public holiday, the delivery will be made the next day.

DELIVERIES OUTSIDE THE BENELUX

We currently  deliver to other EU countries with goods dispatched by DHL on a 2-4 day service.

We regret that we are unable to deliver to the following locations;

UK & Ireland

Malta

Norway

Portugal

Spain

Slovenia

Denmark

Delivery status

You can check your order status using the link below. DHL will send you updates on delivery status to the email address you provided with your order

https://dhlparcel.nl/nl/consument/track-en-trace

Damaged, defective or incorrect orders

We aim to ensure your order arrives in perfect condition but occasionally things do go wrong. If your order arrives with obvious damage to the packaging, do not accept the goods from the courier.

If the item(s) ordered within the package are found to be defective, damaged, or not the items ordered, please refer to the instruction about Exchanges on the Return Policy Page.

Returns

For information about returns, visit the Returns Policy page.